Our claims approval is super fast



Here’s how we help get you back on the road quickly

Claims Careline
1-300-13-1007

8.45am - 5.45pm, Monday to Thursday
8.45am - 4.45pm, Friday


Etiqa Oneline
1-300-13-8888
8.30am - 6.30pm, Monday to Friday
8.30am - 12.30pm, Saturday

When to claim

If the unexpected happens, here’s how to take action.


Call our toll-free Claims Careline at 1-300-88-1007.
Provide us your details:


(a) Name


(b) Vehicle
registration number


(c) Date and location
of the accident and
how it happened


(d) Your police report


Call our toll-free Claims Careline at 1-300-88-1007.
Provide us your details:


(a) Name


(b) Vehicle
registration number


(c) Date and location
of the accident and
how it happened


Report the theft to the police immediately and then inform Claims
Careline at 1-300-88-1007. Be prepared to wait for a reasonable period to
see if your car can be recovered.


Making your claim



Get these documents ready to help process your claim quicker.

  

Completed and signed Claim Form from any Etiqa or Maybank branch. Or download one here.

  

Copy of car registration card

  

Copy of Drivers NRIC and Driving Licence.

  

Original Police Report.

  

Repair Cost Estimation prepared by the workshop. Click here for our Panel Workshops.

  

Loss Adjuster Report as assigned by Etiqa Takaful Berhad

Submitting
your claim



Submit online or call our toll-free Claims Careline at
1-300-88-1007 for further details.

SUBMIT ONLINE

Checking
your claim



Check online or call our toll-free Claims Careline at
1-300-88-1007 for further details.

CHECK ONLINE

Need further
advice and information?



You may also call Etiqa Oneline at:
1-300-13-8888