Payment method

Payment can be made via:

  • www.maybank2u.com.my
    Payee Category: Insurance & Takaful
    Payee's Name: Etiqa Life Insurance Berhad (ELIB)
    Please key in the correct policy number and the amount.

  • MyAccount
    Pay Online

You may make the payment using your credit or debit card (Master or Visa) by submitting the completed Credit/Debit Card Authorisation (Autopay) form to info@etiqa.com.my email.

Policy Servicing

Click the items below to view the details of each request. You may also download the corresponding form(s).

Nomination

Duly completed form and additional documents required:
  • Nomination form
  • Copy of Identity Card or Birth Certificate of nominee
  • Copy of Identity Card or Passport of named trustee is COMPULSORY, if applicable

Change of address/ Contact details / Personal details

Duly completed form and additional documents required:
  • Request for change form: Change on current correspondence address, telephone number, email address, and/or personal details.

Change of auto credit details

Duly completed form and additional documents required:

Duplicate Policy (Loss of original policy)

Duly completed form and additional documents required:

Change Frequency of Premium Payment

Duly completed form and additional documents required:

Request for Change (Investment Linked Funds)

For Agency only
Duly completed form: For Bancassurance only
Duly completed form:

Reinstatement

Documents required:
  • Health declaration form duly completed and signed by the life insured, policy owner and witness
  • Full remittance of all outstanding premium including reinstatement fee, if any
  • Medical report, if applicable (the expense is to be borne by the policy owner)

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